Do you have MAINTENANCE PROBLEMS? If you have maintenance issues to report, such as:

- burnt-out lightbulbs,

- backed up trash,

- spilled mess,

- plumbing leak, etc.

you can report it from the comfort of your home by clicking on this link : MAINTENANCE LOG.  We will do our best to fix problems as soon as possible with the limited staff and vendor resources we have. Thank you for looking out for our shared interest and reporting problems!​

DOOR EDGE PAINTING: If you need your door's edge touched up, you may sign up here:  DOOR EDGE PAINTING SIGN-UP FORM. Our staff will make every effort to visit your unit during the time you signed up for.  

REGISTRATION: Foster Tower's House Rules require all owners, tenants and guests staying for more than 72 hours to submit a completed Resident Registration Form to Security.  This rule has always been a Foster Tower House Rule.  During the coronavirus epidemic, it is even more important to know who is staying in the building at all times.  Please ensure that everyone fills out the form and submits it to security.  You can download the form by clicking on this link : RESIDENT REGISTRATION  FORM 

BICYCLE  REGISTRATION:  The Bike Room’s exterior has been repaired on the top level of the garage and the room is now ready for interior work.  In order to clean the floor, paint the interior walls, and construct new bike racks, we need all the bikes removed from the Bike Room by May 22.  It will take our staff 3 weeks to renovate the interiors of the room.

For the duration of the interior renovations, owners need to lock up their bikes in their parking stalls.  If you do not plan on using your bike during these times at all, you may take your bike up to your apartment for safekeeping, but after taking the bike up, you would not be able to continue using the elevators with the bike until returning it to the reopened Bike Room, as bicycles are not allowed in the elevators for safety reasons. Bike registrations will begin as soon as the room is completed.  The 2024 Bike Room storage fees were set at $50 for the calendar year of 2024 (June-December 2024).

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 ARCHIVED, PAST NOTICES:

PEST CONTROL: Foster Tower's new pest control contractor -- Able Pest Management -- will be at Foster Tower on Tuesday, October 1 between noon-2 p.m.  If you would like to hire them to treat your apartment, you may sign up for this service here:  PEST CONTROL SIGN-UP FORM.   The contractor charges $25, tax included. 

You must sign up for this individual service by EOB September 30, as we need to hand over the list to the vendor Tuesday morning.  Payment must be labeled and given directly to the technician or our guards (in a labeled envelope) before service is rendered.  Payment options are exact cash or check written out to Able Pest Management.

EXTERIOR WINDOW  WASHING: Foster Tower's contractor will be at Foster Tower between December 4-6 (weather permitting) to wash the exterior windows. If you would like your interior windows or mirrors cleaned or your window A/C caulked, you may sign up for this service here:  WINDOW WASHING & A/C CAULKING FORM. The contractor will take care of the interior cleaning and A/C caulking on the last day of the 3-day period. 

 CURRENT, ACTIVE MATTERS:

GYM USE:  We continue to operate our on-site gym on a dual platform of having both "Reservations Only" and "Open Hours" timeslots to accommodate the different needs of residents.  During "Reservations Only" times, only ONE person may use the gym at any one time on based on signing up for the reserved timeslot on our website.  This rule is strictly enforced.  Please do not ask someone who signed up to use the gym if it's OK to use it while they are in the gym.  They may be too polite to say "no."  If these rules are not followed, we will need to turn off gym access to those residents who violate this rule.

Residents MUST sign up to use the gym by adding their name onto this Google Form: GYM  RESERVATION  FORM

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Residents using the gym must wipe down all used equipment BEFORE & AFTER each use.

Please use extra care during quiet hours (11 pm - 7 am).  During these hours, residents may work out in a quiet manner (treadmill, stationary bike, free weights, yoga, etc.) but must refrain from listening to music, talking on the phone, or dropping free weights or weight stack bars.  Should we receive noise complaints, we will need to revoke the temporary quiet hours use.

EV CHARGING:  You can sign up for EV Charging here: EV Charging Sign-up Sheet.   
The interim policy that is temporarily in place is as follows:

• HOURS OF OPERATIONS: electric cars may be charged in the 6 stalls marked (“Guest Stalls / EV Charging”) from midnight to 7 AM, Monday through Sunday.   During the hours of 7:00 AM – 23:59 PM, EV charging is strictly prohibited as the same stalls are exclusively used for Guest Parking. EV cars that are charged at night must be removed from the Guest Stalls by no later than 7AM.
  
• VEHICLES: only passenger vehicles with valid tags (registration and safety check) and valid Hawaii insurance can use the charging stations.
  
• USERS: EV Charging is available to registered Foster Tower residents only.
  
• SIGN-IN: users must sign in for EV charging on Foster Tower’s portal
  ​(http://www.fostertower.org/resident-portal.html) before entering the EV charging stalls for charging.
  
• PAYMENT: residents must download the Loop app from the App Store or from this QR code >>>>>>>>>> 
  The Loop app will activate the charging stations and will allow you to pay for charging. 
  The charging rates are set by the Board of Directors and are subject to change,
  based on market conditions.  The current rate is: 50¢/KWH (as of 2024). 
• CHARGER TYPE: Foster Tower’s EV chargers are Level 2 chargers. Level 2 charging typically adds about 25 miles of EV range for every hour of charging.
  
• FINES: Residents who violate Foster Tower’s EV Charging Policy will be fined $200 after one warning issued to their apartment.